JUBILEE FURNITURE PRIVACY POLICY

Overview

Jubilee Furniutre ("we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your Personal Identificable Information (PII) when you use our website and services, particularly in connection with our text messaging (SMS/MMS) and voice call communications. By using our website and providing your phone number, you agree to the terms outlined below.

This Policy includes a provision for arbitration, requiring disputes to be resolved individually rather than through jury trials, court proceedings, or class actions.

Collection and Use of Personally Identifiable Information (PII)

We collect and use PII in accordance with appicable laws and regulattions. PII refers to information that can identify or locate an individual, either on its own or in combination with other data. We may collect information such as:

• Your name
• Phone Number
• Email Address
• Shipping and Billing Address
• Payment details
• Interaction and transactional data

**We do not share your PII with third parties for marketing purposes**

Terms and Conditions

By subscribing to our services, you agree to that Jubilee Furniture may send you notifications regarding order updates, scheduling, promotions, and other relevant communications via text message (SMS/MMS) or voice calls. These communications may include but are not limited to:

• Order confirmations
• Shipping or delivery updates
• Promotional offers
• Appointment reminders

Text Messaging & Voice Message Alerts

By providing your phone number, you consent to receive messages from Jubilee Furniture, including both transactional and promotional content.

Jubilee Furniture may use text messaging (SMS/MMS) or voice calls (collectively referred to as “Service”) to provide updates about orders, scheduling, promotions, or other essential notifications.

• Consent: By providing your phone number, you agree to our Terms and Conditions and this Privacy Policy.
• Usage: SMS updates may include order confirmations, shipping notifications, promotional offers, or important reminders.
• Third-Party Affiliates: Phone numbers collected for SMS consent are NOT shared with third-parties or affiliates for marketing purposes.
• Fees: Message and data rates may apply, depending on your mobile carrier.

At Jubilee Furniture, we value your privacy and are committed to protecting your information.

1. Collection of Phone Numbers for SMS Communication

   • By opting into our SMS updates, you consent to receive promotional and transactional messages from Jubilee Furniture.
   • We do not share your phone number or any personal information with third parties under any circumstances.

2. Frequency of Messages

   • By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you subscribed to (e.g, weekly, monthly, or as events or promotions arise).

3. Unsubscribe Option

   • You can opt out of receiving further messages at any time by replying with STOP. After opting out, you will no longer receive further messages unless you opt back in.

4. Message and Data Rates

   • Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.

Opt-In Method

To opt-in to our messaging service, you must provide explicit consent by filling out the contact form on our contact page through our website.

Opting Out of Alerts

You can opt out of receiving further messages at any time by replying with STOP. After opting out, you will no longer receive further messages unless you opt back in.

Customers are responsible for maintaining the safety and security of their personal information by not sharing messages or other sensitive information from Jubilee Furniture. Jubilee Furniture and its representatives reserve the right to halt or modify this Service without notice and will not be held liable for loss, injury, or other issues to customers for reasons that include, but are not limited to, the following:

Technical errors such as delayed or undelivered alerts due to affected wireless coverage

A customer’s intentional or unintentional transfer of sensitive information to an external source

Delayed shipments, halted repair services, or potential restocking fees due to non-responsive customers enrolled in this Service.

This Service may not be available to areas with limited cellular coverage or during wireless outages.

By subscribing to our messaging service, you acknowledge and agree to these terms.

DISPUTE RESOLUTION

In the event that disputes between you and Jubilee Furniture arise out of or in connection with this Policy, you agree to resolve them through binding arbitration. You acknowledge that, in the interest of both parties, any claims or concerns—regardless of origin—based in contract, tort, statute, fraud, misrepresentation, or any other legal theory will be settled through binding arbitration (or small claims court), which will automatically waive your right to resolution by use of a jury or other court proceedings, and will eliminate your participation in any class actions.

USE OF PERSONAL INFORMATION

At Jubilee Furniture, we believe that you deserve great products and great privacy, in other words we only collect the personal data that we need. Information such as your phone number, email address, billing and shipping addresses, and other information may be requested during the registration process. When making any purchase from Jubilee Furniture (i.e., our Website and Las Vegas showroom), you may be asked to provide additional information for verification purposes.

USE OF CUSTOMER PHOTOS & IMAGES

At times, Jubilee Furniture may receive photos of Users' Products with or without Users' request to post such photos/images by Jubilee Furniture. Any photos that Jubilee Furniture receives may be added to Jubilee Furniture’s Website gallery for promotional or sales purposes. Jubilee Furniture will not upload sensitive materials that display Users' personal information or provide other details that are non-compliant with all federal, state, and local laws, or that would violate this Agreement. Jubilee Furniture reserves the right to retain gallery photos unless otherwise instructed by law to remove such content.

COLLECTED INFORMATION

We collect user information for the following:

• Response to inquiries, concerns, or requests
• Online registration
• Order processes that include confirmations, updates, and cancellations
• Newsletter subscriptions
• Other relevant information pertaining to our Website

COLLECTION & USE OF YOUR INFORMATION

We may use the data we collect from you to do one or more of the following:

• Send information and respond to inquiries, concerns, or requests
• Process and provide essential order updates
• Send additional or vital information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients once an order is complete
• Create a personalized user experience through content delivery
• Enhance the navigability and structure of our Website
• Improve the quality of our customer service
• Inform customers of sales, promotions, surveys, or special product updates
• Assist in resolving questions or concerns related to new or existing orders
• Expedite customers’ transactions
• Periodically update customers of their orders via text, email, and/or phone call
• MALWARE SCANNING & SECURED NETWORK NAVIGATION

We utilize high-end software to scan and detect security holes and other vulnerabilities in our software and on our Website for a safe navigation and shopping experience. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

To maintain the safety of their data, a variety of security measures are implemented for customers when placing, submitting, or accessing their information.

All transactions are processed through a gateway provider (point of sale system) and are not stored or processed on our servers.

COOKIES

Yes. Cookies are small pieces of data that a site or its service provider transfers to your computer's hard drive through your web browser. If allowed (by you), this will enable the site's or service provider's systems to recognize your browser so that either one may capture and retain certain information that can be used for a convenient website navigation experience. Some examples of this would be your name, address, email, phone number, and items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

We use cookies for the following:

• Retain and process items stored in a customer’s shopping cart
• Enable a user's saved preference for any future visits
• Keep a record of advertisements
• Compile aggregate data about website traffic and interactions for improved website experiences and tools in the future; we may also use trusted third-party services that track this information on our behalf
• While visiting our Website, you may choose to accept cookies in any one of your web browsers. Enabling cookies may offer a more efficient Website experience.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing service for you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our Website. These third-party sites have separate and independent privacy policies; therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback from users.

GOOGLE

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. You can find more information by going to the link (shown here).

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our Website. Google's use of the DART cookie enables it to serve ads to our users based on their visits to our Website and other websites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

OPTING OUT

Users can set preferences for how Google advertises to you using the Google Ad settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt-Out Browser add-on.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)

CALOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world), that operates websites collecting personally identifiable information from California consumers, to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CALOPPA, we agree to the following:

• Users can visit our site anonymously
• Once this Policy is created, we will add a link to it on our home page, or at a minimum, on the first significant page after entering our Website
• Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above
• UPDATES & NOTIFICATIONS
• Users will be notified of any policy changes on our Policy page.

MODIFYING PERSONAL INFORMATION

Customers can update or change their personal information by emailing or calling Jubilee Furniture, or by logging in to their accounts.

HANDLING TRACK SIGNALS

We honor that we do not track signals, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

THIRD-PARTY BEHAVIORAL TRACKING

It is important to note that we allow third-party behavioral tracking.

CHILDREN ONLINE PRIVACY PROTECTION ACT (COPPA)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

IN ORDER TO BE IN LINE WITH FAIR INFORMATION PRACTICES, WE WILL TAKE THE FOLLOWING RESPONSIVE ACTION, SHOULD A DATA BREACH OCCUR: We will notify the users via email, message, or in-site update(s) within seven (7) business days of the occurrence. We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have not only enforceable rights against data users but also recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM ACT OF 2003

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to halt the receipt of emails temporarily or permanently, and spells out stringent penalties for violations.

To maintain compliance with the CAN-SPAM Act, we agree that we will adhere to the following:

• Use legitimate subject lines and email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third-party email marketing services for compliance (if one is used)
• Honor opt-out/unsubscribe requests in a timely manner
• Allow users to unsubscribe by using the link at the bottom of each email or through our Service (message alert) system

If there are any questions regarding this Privacy Policy, you may contact us at customerservice@jubileefurniture.net.